Voice over IP, also known as internet protocol telephony, is playing an instrumental role in present times to increase business revenues. However, selecting the best company for IP Telephony at Fredericton and Moncton is not an easy task.
Here are top five handpicked tips to zero in on the best service provider for IP Telephony at Moncton and Fredericton.
You should gauge first what type of VOIP services your business needs, such as PBX, integrated access, SIP, or whatsoever to ensure consistency in your business operations.
Hosted VoIP is a great way of outsourcing the periodical maintenance and service of your business phone network.
Call continuity is typically acknowledged as one of the most effective and standard forms to ensure redundancy in VoIP systems and you should reconsider your decision if your prospective vendor is not offering this facility.
Make sure that your prospective IP telephony vendor guarantees QoS to ensure the following.
Uptime is essentially a specific interval of the time when a service can be availed and is routinely measured for use in the telephony as well as other technological domains. Explicitly ask about the uptime guarantee of your potential service provider and inquire about historical uptime records also.
Bandwidth calculations are indeed complex and a good strategy is to start observing your present metrics for internet usage.
Ask for client testimonials and take ample time to verify each of them personally.
SLAs are necessarily legally binding business contracts between you and your vendor and should satisfactorily address the following to ensure that your expectations are successfully and completely met post-implementation.
Round the clock customer service is an absolute necessity to handle any unprecedented situations. Never be shy to ask in detail what kind of customer service you can expect from your potential VoIP vendor.